Frequently asked questions
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Membership
Club Locations
Free Pass
Contact
Facilities
Gym
Coaching
Pilates
Wellness
Basketball
How much is the gym membership?
Our Base membership is only $19.95 per week for unlimited gym access.
What is the difference between Recreation Centre, Pilates Studio and Housed Hoops?
Our recreation centres are our flagship locations, providing the most extensive facilities, including sports areas for basketball and pickleball, high-performance gym, recovery zones, pilates spaces and wellness area.

In contrast, our exclusive reformer pilates studios focus on specialised classes at one convenient location, focus on specialised classes and advanced equipment to enhance strength and flexibility.

Additionally, our basketball standalone arenas are ideal if you only need basketball and cater to players of all skill levels, featuring half courts and shooting machines to help improve your game.
What memberships do you offer?
We offer a few different membership options: Base, Home and Full House. We also offer Basketball, Basketball + Gym and Basketball + Home. See more about our memberships here.
What are your agreement terms and how much are your joining fees?
For our base, home and basketball memberships, we have no lock-in contracts or joining fees.

Our Full House membership requires a 12-month minimum term commitment.
What are your operating hours?
Opening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
What is included in the gym space?
We have state-of-the art equipment and exceptional amenities. Our gym space has a large functional turf zone, pin & plate loaded machines, lifting platforms, free weights, strength zone, loads of cardio and a three-lane sled track.
What’s included in the dry recovery space? Is it part of the gym membership?
Boasting the best recovery equipment by Hyperice, our dedicated dry recovery area will include custom lounges, Normatec compression boots, Hypervolt massage guns and Vyper rollers. Upgrade your gym membership from $19.95 per week to $34.95 per week to have unlimited access.
Are you partnered with Fitness Passport or ClassPass?
We offer Fitness Passport at Thornleigh & Class Pass for Chatswood & Thornleigh reformer pilates.
What is the minimum age someone can use the gym?
The minimum sign up age is 15 years (with parental consent). If you are under 18 years old, you are not permitted entry to the gym outside of the staffed hours. Read about our Terms & Conditions here.
Can I change my membership at any time?
You sure can! To submit your membership change request, please email us at [email protected] and our team will help you out.
Can I pause (place a Hold) on my membership?
Members can place a hold via the app for 2-6 week holds. For longer holds, they must email us to action the request.
What is your cancellation policy?
All cancellations require 30 days notice at the time of request. Your cancellation request can be completed in-person or submitted via the Member Portal.
Can I bring a friend to Housed?
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Is there parking available?
At our recreation centres, we have 100+ car spots available on-site. Our studio locations are close to public transport—bus or Metro.
What other offerings do you have at Housed?
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
How many Housed locations can I access?
You’re welcome at any of our premium locations: Macquarie Park, Thornleigh, Chatswood & Bondi Junction Pilates and Alexandria & Chatswood Hoops.
Where are can I find each club location address?
You’ll find the address for each location on each club page or see each address below:

Macquarie Park: 65 Waterloo Road, Macquarie Park, NSW 2113

Thornleigh: 17 Sefton Road, Thornleigh, NSW 2120

Chatswood Pilates: 27 Albert Avenue, Chatswood, NSW 2067

Bondi Junction Pilates: Level 1, 17-21 Bronte Road, Bondi Junction, NSW 2022

Alexandria Hoops: 216 Wyndham St, Alexandria NSW 2015

Chatswood Hoops: 12/28 Smith St, Chatswood NSW 2067
Are the locations easy to access?
Absolutely. Our recreation centres offer 100 free on-site parking spots and are designed for smooth access. Macquarie Park is also just a short walk from the Metro and shopping centre. Many of our other locations are close to public transport—bus or Metro.
Is parking really free?
Yes—every location has secure, on-site parking, free for all members and guests.
Can I try Housed before becoming a member?
Definitely! We offer a free day pass so you can explore everything we have to offer.
What’s included in the free pass?
You’ll enjoy full access to our club and its facilities for the day.
Is there a cost for the free pass?
None at all—it’s completely free.
How long is it valid?
Your free pass gives you one full day to experience Housed.
How do I get my free pass?
Simply click “Join us” on our website or visit any location during staffed hours.
Can I bring a friend along?
Yes! Your friend is welcome to join you for their first visit—on the house—during staffed hours.
Are there any conditions when bringing a guest?
Just make sure your visit is during staffed hours. For Pilates classes, spots depend on availability that day.
How can I reach the Housed team?
You can contact us by email, phone, or in person during staffed hours—we’re always happy to help.
What’s the main email for enquiries?
For general questions, memberships, or court hire, email us at [email protected].
Is there a phone number I can call?
Yes—reach us directly at 1800 872 272. For Allied Health bookings or enquiries, call (02) 9188 0544.
When can I speak with someone in person?
Our team is available during staffed hours: 9 am–7 pm weekdays, and 8 am–2 pm on weekends.
Who should I contact for coaching or court hire?
Any of our team members can assist with coaching options. For court bookings, book through the app or email [email protected] for team functions.
How do I book Allied Health services?
Call us on (02) 9188 0544 for help with appointments or questions about Chiropractic, Physiotherapy, or Podiatry.
Can I contact you online?
Of course. Use our website’s "Contact Us" links or email us directly.
What facilities are available at Housed?
We offer it all—strength & performance gym, Pilates, basketball, pickleball, wellness and recovery zones, personal training, and Allied Health services, all under one roof at our recreation centres.
Tell me more about the gym.
Our strength and performance gym includes functional turf, sled tracks, lifting platforms, free weights (up to 50kg), plate/pin-loaded machines, and over 50+ pieces of equipment.
What’s in the dry recovery area?
Our recovery lounge features top-tier Hyperice tech—Normatec boots, Hypervolt guns, Vyper rollers, and custom lounges. Access is available as a membership upgrade.
What Pilates classes do you offer?
We run Mat and Reformer Pilates in various styles—Classic, Flow, Power, Burn—designed to enhance strength, balance, and mobility. Available through Home and Full House memberships.
Do you have courts for basketball and pickleball?
Yes—we’ve got NCAA half-courts for basketball and indoor pickleball courts. Balls and gear are provided, and courts can be booked via our app or Member Portal.
What’s included in the wellness space?
Our wellness offering includes mineral spa, traditional and infrared saunas, cold plunge pool and steam room—perfect for unwinding. Included with Full House membership.
Is Personal Training and Allied Health available?
Yes—we offer tailored coaching plus services in Physiotherapy, Chiropractic, and Podiatry, all delivered by qualified, SIRA-certified professionals who work with private health and WorkCover.
How do I book coaching? Can it be done online?
This can be done with one of our team members during staffed hours (9am – 7pm weekdays and 8am – 2pm weekends, Sundays are unstaffed at Thornleigh). This allows us to pair you with the right coach.
How can I choose who my coach is?
You tell us what your goals are and we will pair you up with the right coach - leave that to us.
I’m injured, how do I know the coach chosen will be right for me?
Our trusted team knows every coach and will never put you at risk. We will make sure you are with the perfect coach for your needs.
I want to understand coaching better, who can I talk to?
You can talk to any one of our Housed team members. Will be sure to help answer any questions you may have.
Which membership provides me with access to Pilates?
Our Home and Full House memberships provide you with access to our Pilates classes. See more about our memberships here.
How many Mat + Reformer classes can I do per week?
Your Home or Full House membership provides you with unlimited access to Mat Pilates classes and 3 x Reformer Pilates classes per week (6 per fortnight).
I noticed you have a few different names for your Reformer Pilates classes. What's the difference?
Our “Classic” class is focused on the fundamental principles of Pilates. Suitable for complete beginners and experienced members who like to follow a traditional class system. Our “Flow” class is a rhythmical class that focuses on flowing seamlessly from one exercise to the next with optional layers to scale the intensity. Suited to all levels but we recommend complete beginners try a “Classic” class first to become familiar with the reformer. Our “Power” class focuses on layers of slow resistance fused with a high-intensity burn. Suited to members who are more experienced with Reformer. Learn more here.
I noticed you have a few different names for your Mat Pilates classes. What's the difference?
Our “Flow” class targets the core and deep stabilising muscles whilst mobilising joints so you can move with ease around the mat. Challenge your full body using props to compliment movements. Suited to all levels. Our “Burn” class is based around the principles of Pilates and influenced by functional movement patterns and high-intensity intervals. This class will challenge muscular endurance and core strength. Suited to all levels.
Do I need to wear grip socks?
Grip socks are recommended for Reformer Pilates but are not compulsory.
How do I book into Pilates classes?
Grip socks are recommended for Reformer Pilates but are not compulsory.
Which membership provides me with access to the Basketball court?
Our Basketball memberships provide unlimited access to our Basketball courts, as well as the option to upgrade to full gym access or home membership.
How do I book the Basketball court?
Members can book the Basketball Courts via the App and/or Member Portal.
Can I hire out a Basketball court?
You can’t hire or book a court but you can reserve a shooting lane!
How many Basketball courts are available?
We will have 3 x NCAA half courts.
Do I need to bring my own Basketball?
No need to bring anything, we have it all here.
What is Pickleball?
Pickleball is a racket or paddle sport in which two players (singles) or four players (doubles) use a smooth-faced paddle to hit a perforated, hollow plastic ball over a 34-inch-high (0.86 m) net until one side is unable to return the ball or commits a rule infraction.
Which membership provides me with access to the Pickleball court?
Our Pickleball memberships provide unlimited access to our Pickleball courts, as well as the option to upgrade to full gym access or home membership.
Are the courts indoors or outdoors?
All indoors, no need for sunscreen.
Do you supply rackets & balls?
We offer both racket and ball hire for $5.
How do I book the Pickleball court?
Reserve online via the Member Portal and/or the Housed App.
Can I hire the Pickleball court for a team function?
Absolutely you can! Contact us at [email protected] for more details.
Which membership provides me with access to the wellness offerings?
Our Full House membership provides you with access to our full wellness offerings. See more about our memberships here.
What is included in the wellness space?
We provide a full wellness offering: Mineral Spa, Cold Plunge, Traditional and Infrared Saunas and Steam Room.
Do you need a referral to see a Chiropractor, Physiotherapist or Podiatrist?
No referral needed! We are here to help. You can use any of our services privately, so give us a call or book online.
Do you provide bulk-billing?
Yes, we bulk-bill chiro, physio and podiatry services that are accepted under Medicare when using an Enhanced Primary Care (EPC) plan/Chronic Disease Management (CDM) plan, as referred by the GP.
Can I use my Health Care Fund to cover my appointment?
Yes. Depending on the care you require and level of cover you have, you will be able to use your Health Care Fund to cover all/part of that treatment. We have HICAPS Eftpos facilities on-site so you can claim directly at the time of payment. Please contact your private health fund for more information about treatment and orthotic cover/rebates you may be eligible for.
Are you a preferred provider for a health fund?
Yes. We are preferred providers with the following health funds, HCF, BUPA & medibank. Please contact us on (02) 9188 0544 or your health fund directly.
Do you accept injuries under WorkCover insurance?
Yes. We have SIRA certified Allied Health Providers. We will need to know at the time of booking if you are under the WorkCover Scheme by providing your active claim number, your case managers contact details and your most recent WorkCover certificate.
How do I know what type of appointment to book?
A ‘First Appointment' is booked for either new patients or returning patients who have a new injury/condition. A 'Follow Up Appointment' is booked for existing patients who are receiving current treatments for an existing injury/condition. If you are unsure about which type of appointment or service you require, please call us on (02) 9188 0544.
How long do appointments go for?
Typical treatments/appointments are 30-60 minutes depending on your appointment type. Please ensure that you arrive at least 10 minutes before your scheduled appointment.
Do you accept 'walk-ins'?
Yes. If we have an available appointment then we will be able to see you immediately or soon after. To guarantee an appointment time it is best to book an appointment by either calling us or booking online.
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What memberships do you offer?
We offer a few different membership options: Base, Home and Full House. We also offer Basketball, Basketball + Gym and Basketball + Home. See more about our memberships here.
What are your agreement terms and how much are your joining fees?
For our base, home and basketball memberships, we have no lock-in contracts or joining fees.

Our Full House membership requires a 12-month minimum term commitment.
Are you partnered with Fitness Passport or ClassPass?
We offer Fitness Passport at Thornleigh & Class Pass for Chatswood & Thornleigh reformer pilates.
What’s included in the dry recovery space? Is it part of the gym membership?
Boasting the best recovery equipment by Hyperice, our dedicated dry recovery area will include custom lounges, Normatec compression boots, Hypervolt massage guns and Vyper rollers. Upgrade your gym membership from $19.95 per week to $34.95 per week to have unlimited access.
What is the minimum age someone can use the gym?
The minimum sign up age is 15 years (with parental consent). If you are under 18 years old, you are not permitted entry to the gym outside of the staffed hours. Read about our Terms & Conditions here.
Can I change my membership at any time?
You sure can! To submit your membership change request, please email us at [email protected] and our team will help you out.
Can I pause (place a Hold) on my membership?
Members can place a hold via the app for 2-6 week holds. For longer holds, they must email us to action the request.
What is your cancellation policy?
All cancellations require 30 days notice at the time of request. Your cancellation request can be completed in-person or submitted via the Member Portal.
What are your operating hours?
Opening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
Can I bring a friend to Housed?
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Is there parking available?
At our recreation centres, we have 100+ car spots available on-site. Our studio locations are close to public transport—bus or Metro.
What offerings do you have at Housed?
We offer a strength & performance gym, personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
What is the difference between Recreation Centre, Pilates Studio and Housed Hoops?
Our recreation centres are our flagship locations, providing the most extensive facilities, including sports areas for basketball and pickleball, high-performance gym, recovery zones, pilates spaces and wellness area.

In contrast, our exclusive reformer pilates studios focus on specialised classes at one convenient location, focus on specialised classes and advanced equipment to enhance strength and flexibility.

Additionally, our basketball standalone arenas are ideal if you only need basketball and cater to players of all skill levels, featuring half courts and shooting machines to help improve your game.
How many Housed locations can I access?
You’re welcome at any of our premium locations: Macquarie Park, Thornleigh, Chatswood & Bondi Junction Pilates and Alexandria & Chatswood Hoops.
Are the locations easy to access?
Absolutely. Our recreation centres offer 100 free on-site parking spots and are designed for smooth access. Macquarie Park is also just a short walk from the Metro and shopping centre. Many of our other locations are close to public transport—bus or Metro.
What are your operating hours?
Opening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
Is parking really free?
Yes—every recreation centre location has secure, on-site parking, free for all members and guests. Our studio locations are in close proximity to public transport.
Can I try Housed before becoming a member?
Definitely! We offer a free day pass so you can explore everything we have to offer.
What’s included in the free pass?
You’ll enjoy full access to our club and its facilities for the day.
Is there a cost for the free pass?
None at all—it’s completely free.
How long is it valid?
Your free pass gives you one full day to experience Housed.
How do I get my free pass?
Simply click “Join us” on our website or visit any location during staffed hours.
Can I bring a friend along?
Yes! Your friend is welcome to join you for their first visit—on the house—during staffed hours.
Are there any conditions when bringing a guest?
Just make sure your visit is during staffed hours. For Pilates classes, spots depend on availability that day.
How can I reach the Housed team?
You can contact us by email, phone, or in person during staffed hours—we’re always happy to help.
What’s the main email for enquiries?
For general questions, memberships, or court hire, email us at [email protected].
Is there a phone number I can call?
Yes—reach us directly at 1800 872 272. For Allied Health bookings or enquiries, call (02) 9188 0544.
When can I speak with someone in person?
Our team is available during staffed hours: 9 am–7 pm weekdays, and 8 am–2 pm on weekends.
Who should I contact for coaching or court hire?
Any of our team members can assist with coaching options. For court bookings, book through the app or email [email protected] for team functions.
How do I book Allied Health services?
Call us on (02) 9188 0544 for help with appointments or questions about Chiropractic, Physiotherapy, or Podiatry.
Can I contact you online?
Of course. Use our website’s "Contact Us" links or email us directly.
What facilities are available at Housed?
We offer it all—strength & performance gym, Pilates, basketball, pickleball, wellness and recovery zones, personal training, and Allied Health services, all under one roof at our recreation centres.
Tell me more about the gym.
Our strength and performance gym includes functional turf, sled tracks, lifting platforms, free weights (up to 50kg), plate/pin-loaded machines, and over 50+ pieces of equipment.
What’s in the dry recovery area?
Our recovery lounge features top-tier Hyperice tech—Normatec boots, Hypervolt guns, Vyper rollers, and custom lounges. Access is available as a membership upgrade.
What Pilates classes do you offer?
We run Mat and Reformer Pilates in various styles—Classic, Flow, Power, Burn—designed to enhance strength, balance, and mobility. Available through Home and Full House memberships.
Do you have courts for basketball and pickleball?
Yes—we’ve got NCAA half-courts for basketball and indoor pickleball courts. Balls and gear are provided, and courts can be booked via our app or Member Portal.
What’s included in the wellness space?
We provide a full wellness offering: Mineral Spa, Cold Plunge, Traditional and Infrared Saunas and Steam Room.
Is Personal Training and Allied Health available?
Yes—we offer tailored coaching plus services in Physiotherapy, Chiropractic, and Podiatry, all delivered by qualified, SIRA-certified professionals who work with private health and WorkCover.
How much is the gym membership?
Our Base membership is only $19.95 per week for unlimited gym access.
What memberships do you offer?
We offer a few different membership options: Base, Home and Full House. We also offer Basketball, Basketball + Gym and Basketball + Home. See more about our memberships here.
What are your agreement terms and how much are your joining fees?
For our base, home and basketball memberships, we have no lock-in contracts or joining fees.

Our Full House membership requires a 12-month minimum term commitment.
What are your operating hours?
Opening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
What is included in the gym space?
We have state-of-the art equipment and exceptional amenities. Our gym space has a large functional turf zone, pin & plate loaded machines, lifting platforms, free weights, strength zone, loads of cardio and a three-lane sled track.
What’s included in the dry recovery space? Is it part of the gym membership?
Boasting the best recovery equipment by Hyperice, our dedicated dry recovery area will include custom lounges, Normatec compression boots, Hypervolt massage guns and Vyper rollers. Upgrade your gym membership from $19.95 per week to $34.95 per week to have unlimited access.
Are you partnered with Fitness Passport or ClassPass?
We offer Fitness Passport at Thornleigh & Class Pass for Chatswood & Thornleigh reformer pilates.
What is the minimum age someone can use the gym?
The minimum sign up age is 15 years (with parental consent). If you are under 18 years old, you are not permitted entry to the gym outside of the staffed hours. Read about our Terms & Conditions here.
Can I change my membership at any time?
You sure can! To submit your membership change request, please email us at [email protected] and our team will help you out.
Can I pause (place a Hold) on my membership?
Members can place a hold via the app for 2-6 week holds. For longer holds, they must email us to action the request.
What is your cancellation policy?
All cancellations require 30 days notice at the time of request. Your cancellation request can be completed in-person or submitted via the Member Portal.
Can I bring a friend to Housed?
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Is there parking available?
At our recreation centres, we have 100+ car spots available on-site. Our studio locations are close to public transport—bus or Metro.
What other offerings do you have at Housed?
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
How do I book coaching? Can it be done online?
This can be done with one of our team members during staffed hours (9am – 7pm weekdays and 8am – 2pm weekends, Sundays are unstaffed at Thornleigh). This allows us to pair you with the right coach.
How can I choose who my coach is?
You tell us what your goals are and we will pair you up with the right coach - leave that to us.
I’m injured, how do I know the coach chosen will be right for me?
Our trusted team knows every coach and will never put you at risk. We will make sure you are with the perfect coach for your needs.
I want to understand coaching better, who can I talk to?
You can talk to any one of our Housed team members. Will be sure to help answer any questions you may have.
What are your operating hours?
Opening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
Is there parking available?
At our recreation centres, we have 100+ car spots available on-site. Our studio locations are close to public transport—bus or Metro.
What other offerings do you have at Housed?
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
Which membership provides me with access to Pilates?
Our Home and Full House memberships provide you with access to our Pilates classes. See more about our memberships here.
How many Mat + Reformer classes can I do per week?
Your Home or Full House membership provides you with unlimited access to Mat Pilates classes and 3 x Reformer Pilates classes per week (6 per fortnight).
I noticed you have a few different names for your Reformer Pilates classes. What's the difference?
Our “Classic” class is focused on the fundamental principles of Pilates. Suitable for complete beginners and experienced members who like to follow a traditional class system. Our “Flow” class is a rhythmical class that focuses on flowing seamlessly from one exercise to the next with optional layers to scale the intensity. Suited to all levels but we recommend complete beginners try a “Classic” class first to become familiar with the reformer. Our “Power” class focuses on layers of slow resistance fused with a high-intensity burn. Suited to members who are more experienced with Reformer. Learn more here.
I noticed you have a few different names for your Mat Pilates classes. What's the difference?
Our “Flow” class targets the core and deep stabilising muscles whilst mobilising joints so you can move with ease around the mat. Challenge your full body using props to compliment movements. Suited to all levels. Our “Burn” class is based around the principles of Pilates and influenced by functional movement patterns and high-intensity intervals. This class will challenge muscular endurance and core strength. Suited to all levels.
Do I need to wear grip socks?
Grip socks are recommended for Reformer Pilates but are not compulsory.
How do I book into Pilates classes?
Grip socks are recommended for Reformer Pilates but are not compulsory.
What are your operating hours?
Opening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
Can I bring a friend to Housed?
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Is there parking available?
At our recreation centres, we have 100+ car spots available on-site. Our studio locations are close to public transport—bus or Metro.
What other offerings do you have at Housed?
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
Which membership provides me with access to the wellness offerings?
Our Full House membership provides you with access to our full wellness offerings. See more about our memberships here.
What is included in the wellness space?
Our wellness offering includes mineral spa, traditional and infrared saunas, cold plunge pool and steam room—perfect for unwinding. Included with Full House membership.
What are your operating hours?
Opening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
Can I bring a friend to Housed?
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Is there parking available?
At our recreation centres, we have 100+ car spots available on-site. Our studio locations are close to public transport—bus or Metro.
What other offerings do you have at Housed?
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
Which membership provides me with access to the Basketball court?
Our Basketball memberships provide unlimited access to our Basketball courts, as well as the option to upgrade to full gym access or home membership.
How do I book the Basketball court?
Members can book the Basketball Courts via the App and/or Member Portal.
Can I hire out a Basketball court?
You can’t hire or book a court but you can reserve a shooting lane!
How many Basketball courts are available?
We will have 3 x NCAA half courts.
Do I need to bring my own Basketball?
No need to bring anything, we have it all here.
What are your operating hours?
YOpening and staffed hours vary by location.

Standard hours of access are 5am to 11pm, including public holidays. Staffed hours are 9am to 7pm on weekdays and 8am to 2pm on weekends.

At Thornleigh and Alexandria & Chatswood Hoops locations, the opening hours are 24 hours every day. Staffed hours are Monday to Friday from 10am to 7pm, Saturday from 8am to 2pm, and Sundays are unstaffed. Please check each club’s page for specific hours.
Can I bring a friend to Housed?
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Is there parking available?
At our recreation centres, we have 100+ car spots available on-site. Our studio locations are close to public transport—bus or Metro.
What other offerings do you have at Housed?
We offer a strength & performance gym, personal training, a dedicated dry recovery area, mat pilates, reformer pilates, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
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