Frequently asked questions
Our Base membership is only $19.95 per week for unlimited gym access.
We offer a few different membership options: Base, Home, Full House and Basketball + Pickleball. See more about our memberships here.
We have no lock-in contracts or joining fees.
You’ll have access to the facilities between 5am - midnight, including public holidays. Staffed hours are between 9am - 7pm weekdays and 8am - 2pm on weekends.
We have state-of-the art equipment and exceptional amenities. Our gym space has a large functional turf zone, pin & plate loaded machines, lifting platforms, free weights, strength zone, loads of cardio and a three-lane sled track.
Boasting the best recovery equipment by Hyperice, our dedicated dry recovery area will include custom lounges, Normatec compression boots, Hypervolt massage guns and Vyper rollers. Upgrade your gym membership from $19.95 per week to $34.95 per week to have unlimited access.
Our member experience is the most important, for that reason, we are not partnered with any third parties.
The minimum sign up age is 15 years (with parental consent). If you are under 18 years old, you are not permitted entry to the gym outside of the staffed hours. Read about our Terms & Conditions here.
You sure can! To submit your membership change request, please email us at [email protected] and our team will help you out.
Of course. We know that sometimes life gets in the way or you may need a break. You can submit your Hold request via the Member Portal.
All cancellations require 2 weeks notice at the time of request. Your cancellation request can be completed in-person or submitted via the Member Portal.
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Yes, we have 100+ car spots available on-site. We’re also a few minutes walk away from Macquarie University Metro Station and Macquarie Park Shopping Centre.
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
You’re welcome at all three of our premium locations: Macquarie Park, Thornleigh, and Chatswood.
You’ll find us at 65 Waterloo Road, Macquarie Park, NSW 2113.
Visit us at 17 Sefton Road, Thornleigh, NSW 2120.
We're located at 27 Albert Avenue, Chatswood, NSW 2067.
Absolutely. All sites offer over 100 free on-site parking spots and are designed for smooth access. Macquarie Park is also just a short walk from the Metro and shopping centre.
Our doors are open daily from 5 am to midnight—including public holidays. Staffed support is available from 9 am–7 pm on weekdays and 8 am–2 pm on weekends.
Yes—every location has secure, on-site parking, free for all members and guests.
Definitely! We offer a free day pass so you can explore everything we have to offer.
You’ll enjoy full access to our club and its facilities for the day.
None at all—it’s completely free.
Your free pass gives you one full day to experience Housed.
Simply click “Join us” on our website or visit any location during staffed hours.
Yes! Your friend is welcome to join you for their first visit—on the house—during staffed hours.
Just make sure your visit is during staffed hours. For Pilates classes, spots depend on availability that day.
You can contact us by email, phone, or in person during staffed hours—we’re always happy to help.
For general questions, memberships, or court hire, email us at [email protected].
Yes—reach us directly at (02) 8378 8556, especially for Allied Health bookings or enquiries.
Our team is available during staffed hours: 9 am–7 pm weekdays, and 8 am–2 pm on weekends.
Any of our team members can assist with coaching options. For court bookings or team functions, email [email protected].
Call us on (02) 8378 8556 for help with appointments or questions about Chiropractic, Physiotherapy, or Podiatry.
Of course. Use our website’s "Contact Us" links or email us directly.
We offer it all—strength & performance gym, Pilates, basketball, pickleball, wellness and recovery zones, personal training, and Allied Health services, all under one roof.
Our strength and performance gym includes functional turf, sled tracks, lifting platforms, free weights (up to 50kg), plate/pin-loaded machines, and over 50+ pieces of equipment.
Our recovery lounge features top-tier Hyperice tech—Normatec boots, Hypervolt guns, Vyper rollers, and custom lounges. Access is available as a membership upgrade.
We run Mat and Reformer Pilates in various styles—Classic, Flow, Power, Burn—designed to enhance strength, balance, and mobility. Available through Home and Full House memberships.
Yes—we’ve got 3 NCAA half-courts for basketball and indoor pickleball courts. Balls and gear are provided, and courts can be booked via our app or Member Portal.
Our wellness offering includes a Spa, traditional and infrared saunas, hot and cold plunges, contrast therapy, and steam rooms—perfect for unwinding. Included with Full House membership.
Yes—we offer tailored coaching plus services in Physiotherapy, Chiropractic, and Podiatry, all delivered by qualified, SIRA-certified professionals who work with private health and WorkCover.
We have three coaching packages available. 1 session is $70, 2 sessions are $65 per session, and 3 sessions are $60 per session.
This can be done with one of our team members during staffed hours (9am - 7pm weekdays and 8am - 2pm weekends). This allows us to pair you with the right coach.
You tell us what your goals are and we will pair you up with the right coach - leave that to us.
Our trusted team knows every coach and will never put you at risk. We will make sure you are with the perfect coach for your needs.
You can talk to any one of our Housed team members. Will be sure to help answer any questions you may have.
Our Home and Full House memberships provide you with access to our Pilates classes. See more about our memberships here.
Your Home or Full House membership provides you with unlimited access to Mat Pilates classes and 3 x Reformer Pilates classes per week (6 per fortnight).
Our “Classic” class is focused on the fundamental principles of Pilates. Suitable for complete beginners and experienced members who like to follow a traditional class system. Our “Flow” class is a rhythmical class that focuses on flowing seamlessly from one exercise to the next with optional layers to scale the intensity. Suited to all levels but we recommend complete beginners try a “Classic” class first to become familiar with the reformer. Our “Power” class focuses on layers of slow resistance fused with a high-intensity burn. Suited to members who are more experienced with Reformer.
Our “Flow” class targets the core and deep stabilising muscles whilst mobilising joints so you can move with ease around the mat. Challenge your full body using props to compliment movements. Suited to all levels. Our “Burn” class is based around the principles of Pilates and influenced by functional movement patterns and high-intensity intervals. This class will challenge muscular endurance and core strength. Suited to all levels.
Grip socks are recommended for Reformer Pilates but are not compulsory.
Members can access our Pilates timetable via App and/or Member Portal. All bookings are open 7 days in advance.
Our Basketball + Pickleball membership provides unlimited access to our Basketball court, as well as full gym access.
Members can book the Basketball Courts via the App and/or Member Portal.
You can’t hire or book a court but you can reserve a shooting lane!
We will have 3 x NCAA half courts.
No need to bring anything, we have it all here.
Pickleball is a racket or paddle sport in which two players (singles) or four players (doubles) use a smooth-faced paddle to hit a perforated, hollow plastic ball over a 34-inch-high (0.86 m) net until one side is unable to return the ball or commits a rule infraction.
Our Basketball + Pickleball membership provides unlimited access to our Pickleball courts, as well as full gym access only.
All indoors, no need for sunscreen.
We offer both racket and ball hire for $5.
Reserve online via the Member Portal and/or the Housed App.
Absolutely you can! Contact us at [email protected] for more details.
Our Full House membership provides you with access to our full wellness offerings. See more about our memberships here.
We provide a full wellness offering: Spa, Hot & Cold Plunge, Traditional Sauna, Steam, Contrast Therapy Rooms with Infrared Ice Baths & Infrared Saunas.
No referral needed! We are here to help. You can use any of our services privately, so give us a call or book online.
Yes, we bulk-bill chiro, physio and podiatry services that are accepted under Medicare when using an Enhanced Primary Care (EPC) plan/Chronic Disease Management (CDM) plan, as referred by the GP.
Yes. Depending on the care you require and level of cover you have, you will be able to use your Health Care Fund to cover all/part of that treatment. We have HICAPS Eftpos facilities on-site so you can claim directly at the time of payment. Please contact your private health fund for more information about treatment and orthotic cover/rebates you may be eligible for.
Yes. We are preferred providers with the following health funds, HCF, BUPA & medibank. Please contact us on (02) 8378 8556 or your health fund directly.
Yes. We have SIRA certified Allied Health Providers. We will need to know at the time of booking if you are under the WorkCover Scheme by providing your active claim number, your case managers contact details and your most recent WorkCover certificate.
A ‘First Appointment' is booked for either new patients or returning patients who have a new injury/condition. A 'Follow Up Appointment' is booked for existing patients who are receiving current treatments for an existing injury/condition. If you are unsure about which type of appointment or service you require, please call us on (02) 8378 8556.
Typical treatments/appointments are 30-60 minutes depending on your appointment type. Please ensure that you arrive at least 10 minutes before your scheduled appointment.
Yes. If we have an available appointment then we will be able to see you immediately or soon after. To guarantee an appointment time it is best to book an appointment by either calling us or booking online.
We offer a few different membership options: Base, Home, Full House and Basketball + Pickleball. See more about our memberships here.
We have no lock-in contracts or joining fees.
Our member experience is the most important, for that reason, we are not partnered with any third parties.
Boasting the best recovery equipment by Hyperice, our dedicated dry recovery area will include custom lounges, Normatec compression boots, Hypervolt massage guns and Vyper rollers. Upgrade your gym membership from $19.95 per week to $34.95 per week to have unlimited access.
The minimum sign up age is 15 years (with parental consent). If you are under 18 years old, you are not permitted entry to the gym outside of the staffed hours. Read about our Terms & Conditions here.
You sure can! To submit your membership change request, please email us at [email protected] and our team will help you out.
Of course. We know that sometimes life gets in the way or you may need a break. You can submit your Hold request via the Member Portal.
All cancellations require 2 weeks notice at the time of request. Your cancellation request can be completed in-person or submitted via the Member Portal.
You’ll have access to the facilities between 5am - midnight, including public holidays. Staffed hours are between 9am - 7pm weekdays and 8am - 2pm on weekends.
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Yes, we have 100+ car spots available on-site. We’re also a few minutes walk away from Macquarie University Metro Station and Macquarie Park Shopping Centre.
We offer a strength & performance gym, personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
You’re welcome at all three of our premium locations: Macquarie Park, Thornleigh, and Chatswood.
You’ll find us at 65 Waterloo Road, Macquarie Park, NSW 2113.
Visit us at 17 Sefton Road, Thornleigh, NSW 2120.
We're located at 27 Albert Avenue, Chatswood, NSW 2067.
Absolutely. All sites offer over 100 free on-site parking spots and are designed for smooth access. Macquarie Park is also just a short walk from the Metro and shopping centre.
Our doors are open daily from 5 am to midnight—including public holidays. Staffed support is available from 9 am–7 pm on weekdays and 8 am–2 pm on weekends.
Yes—every location has secure, on-site parking, free for all members and guests.
Definitely! We offer a free day pass so you can explore everything we have to offer.
You’ll enjoy full access to our club and its facilities for the day.
None at all—it’s completely free.
Your free pass gives you one full day to experience Housed.
Simply click “Join us” on our website or visit any location during staffed hours.
Yes! Your friend is welcome to join you for their first visit—on the house—during staffed hours.
Just make sure your visit is during staffed hours. For Pilates classes, spots depend on availability that day.
You can contact us by email, phone, or in person during staffed hours—we’re always happy to help.
For general questions, memberships, or court hire, email us at [email protected].
Yes—reach us directly at (02) 8378 8556, especially for Allied Health bookings or enquiries.
Our team is available during staffed hours: 9 am–7 pm weekdays, and 8 am–2 pm on weekends.
Any of our team members can assist with coaching options. For court bookings or team functions, email [email protected].
Call us on (02) 8378 8556 for help with appointments or questions about Chiropractic, Physiotherapy, or Podiatry.
Of course. Use our website’s "Contact Us" links or email us directly.
We offer it all—strength & performance gym, Pilates, basketball, pickleball, wellness and recovery zones, personal training, and Allied Health services, all under one roof.
Our strength and performance gym includes functional turf, sled tracks, lifting platforms, free weights (up to 50kg), plate/pin-loaded machines, and over 50+ pieces of equipment.
Our recovery lounge features top-tier Hyperice tech—Normatec boots, Hypervolt guns, Vyper rollers, and custom lounges. Access is available as a membership upgrade.
We run Mat and Reformer Pilates in various styles—Classic, Flow, Power, Burn—designed to enhance strength, balance, and mobility. Available through Home and Full House memberships.
Yes—we’ve got 3 NCAA half-courts for basketball and indoor pickleball courts. Balls and gear are provided, and courts can be booked via our app or Member Portal.
Our wellness offering includes a Spa, traditional and infrared saunas, hot and cold plunges, contrast therapy, and steam rooms—perfect for unwinding. Included with Full House membership.
Yes—we offer tailored coaching plus services in Physiotherapy, Chiropractic, and Podiatry, all delivered by qualified, SIRA-certified professionals who work with private health and WorkCover.
Our Base membership is only $19.95 per week for unlimited gym access.
We offer a few different membership options: Base, Home, Full House and Basketball + Pickleball. See more about our memberships here.
We have no lock-in contracts or joining fees.
You’ll have access to the facilities between 5am - midnight, including public holidays. Staffed hours are between 9am - 7pm weekdays and 8am - 2pm on weekends.
We have state-of-the art equipment and exceptional amenities. Our gym space has a large functional turf zone, pin & plate loaded machines, lifting platforms, free weights, strength zone, loads of cardio and a three-lane sled track.
Boasting the best recovery equipment by Hyperice, our dedicated dry recovery area will include custom lounges, Normatec compression boots, Hypervolt massage guns and Vyper rollers. Upgrade your gym membership from $19.95 per week to $34.95 per week to have unlimited access.
Our member experience is the most important, for that reason, we are not partnered with any third parties.
The minimum sign up age is 15 years (with parental consent). If you are under 18 years old, you are not permitted entry to the gym outside of the staffed hours. Read about our Terms & Conditions here.
You sure can! To submit your membership change request, please email us at [email protected] and our team will help you out.
Of course. We know that sometimes life gets in the way or you may need a break. You can submit your Hold request via the Member Portal.
All cancellations require 2 weeks notice at the time of request. Your cancellation request can be completed in-person or submitted via the Member Portal.
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
Yes, we have 100+ car spots available on-site. We’re also a few minutes walk away from Macquarie University Metro Station and Macquarie Park Shopping Centre.
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
Our Home and Full House memberships provide you with access to our Pilates classes. See more about our memberships here.
Your Home or Full House membership provides you with unlimited access to Mat Pilates classes and 3 x Reformer Pilates classes per week (6 per fortnight).
Our “Classic” class is focused on the fundamental principles of Pilates. Suitable for complete beginners and experienced members who like to follow a traditional class system. Our “Flow” class is a rhythmical class that focuses on flowing seamlessly from one exercise to the next with optional layers to scale the intensity. Suited to all levels but we recommend complete beginners try a “Classic” class first to become familiar with the reformer. Our “Power” class focuses on layers of slow resistance fused with a high-intensity burn. Suited to members who are more experienced with Reformer.
Our “Flow” class targets the core and deep stabilising muscles whilst mobilising joints so you can move with ease around the mat. Challenge your full body using props to compliment movements. Suited to all levels. Our “Burn” class is based around the principles of Pilates and influenced by functional movement patterns and high-intensity intervals. This class will challenge muscular endurance and core strength. Suited to all levels.
Grip socks are recommended for Reformer Pilates but are not compulsory.
Members can access our Pilates timetable via App and/or Member Portal. All bookings are open 7 days in advance.
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
You’ll have access to the facilities between 5am - midnight, including public holidays. Staffed hours are between 9am - 7pm weekdays and 8am - 2pm on weekends.
Yes, we have 100+ car spots available on-site. We’re also a few minutes walk away from Macquarie University Metro Station and Macquarie Park Shopping Centre.
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
Our Full House membership provides you with access to our full wellness offerings. See more about our memberships here.
We provide a full wellness offering: Spa, Hot & Cold Plunge, Traditional Sauna, Steam, Contrast Therapy Rooms with Infrared Ice Baths & Infrared Saunas.
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
You’ll have access to the facilities between 5am - midnight, including public holidays. Staffed hours are between 9am - 7pm weekdays and 8am - 2pm on weekends.
Yes, we have 100+ car spots available on-site. We’re also a few minutes walk away from Macquarie University Metro Station and Macquarie Park Shopping Centre.
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
Our Basketball + Pickleball membership provides unlimited access to our Basketball court, as well as full gym access.
Members can book the Basketball Courts via the App and/or Member Portal.
You can’t hire or book a court but you can reserve a shooting lane!
We will have 3 x NCAA half courts.
No need to bring anything, we have it all here.
Yes you can! Bring your friend with you during staffed hours and their first visit will be “on the house”.
You’ll have access to the facilities between 5am - midnight, including public holidays. Staffed hours are between 9am - 7pm weekdays and 8am - 2pm on weekends.
Yes, we have 100+ car spots available on-site. We’re also a few minutes walk away from Macquarie University Metro Station and Macquarie Park Shopping Centre.
We offer personal training, a dedicated dry recovery area, mat pilates, reformer pilates, basketball, pickleball, a full wellness offering plus allied healthcare. Explore all of our facilities here.
